A: We have 3 layers package.Outside we adopt wood craft case, In the
middle, the machine is covered by foam, to protect machine shaking and being wet For the inside layer, the machine is covered by thickening waterproofplastic bag
Q: What's the warranty time of the machine ? A: The laser source we guarantee 24 months, the whole machine guarantee 12 months
Q: HOW to Install and run the machine? A: Our technician have installed the machine before shipping. For some smal parts installation, we will send detail training video, user s manual along with the machine, 95% customers can learn by themselves
Q: How can I do if the machine goes wrong? A: If confronted with such problems, please contact us asap and do not try fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you
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